NCOALink – National Change of Address
NCOALink – National Change of Address (also known as NCOA) – helps keep track of the more than one in seven Americans who move each year as well as checks the overall integrity of mailing addresses.
Simple Input Requirements >> | Output Layout & Data Definitions >>
Over 40 million Americans change their address annually which creates formidable obstacles in maintaining high-quality mailing lists. NCOALink makes change-of-address information available to mailers to help reduce undeliverable mail pieces before they enter the mail stream.
NCOALink updates individual, family, business and organization address changes going back 48 months by taking advantage of a U.S. Postal Service (USPS) maintained database containing approximately 160 million permanent change-of-address registrations.
In addition to move updates, NCOALink incorporates additional services to validate and enhance mailing lists: Address Standardization with CASS certification, Delivery Point Validation (DPV) and Locatable Address Conversion System updates (LACSLink).
What else is special about our NCOALink service? Includes Gender Coding at no extra cost. To maximize results each file is checked before processing to look for problems. The input data is optimized for the best outcome.
- USPS National Change of Address (NCOA) move updates going back 48 months
- NCOA Index—helps sort and filter mailing lists based on change of address updates
- NCOA move type match codes:
- Individual move
- Family move
- Business or organization move
- PO Box closed
- Foreign move
- NCOA move effective dates
- NCOA footnotes
- Address Standardization with CASS certification:
- CASS Report—certifies your list is ZIP+4 coded
- ZIP Code updates
- Plus4 Codes
- Carrier Routes
- Delivery Point Barcodes (DPBC)
- State abbreviations
- Spelling corrections
- Directional, suffix and unit designator adjustments
- City name corrections
- Delivery Point Validation (DPV)
- Locatable Address Conversion System updates (LACSLink) – converts some PO Box and rural route addresses to city-style addresses and corrects addresses that have been renumbered or renamed
- Gender Coding
- NCOALink is an essential list maintenance tool:
- Increases the deliverability of mail
- Necessary for many postal discounts
- Preprocessing Optimization:
- Each file is checked before processing to look for problems
- Input data is optimize for the best results
- Friendly return file
- Easy-to-read statistics on your NCOALink – National Change of Address – service
- Next business day turnaround
NCOALink – National Change of Address – can be purchased using our online order form or fax order form. You will be able to select additional data processing services to be run at the same time.
Online Order Form >> | Fax Order Form >>
| NCOALink – National Change of Address | |
|---|---|
| 100–250,000 records | $1.50 per 1,000 processed |
| 250,001–1,000,000 | $1.25 per 1,000 processed |
| 1,000,001+ | $1.00 per 1,000 processed |
| $75.00 minimum | Next business day turnaround | |
Notes
The U.S. Postal Service requires each NCOALink customer to complete a Processing Acknowledgement Form once every 12 months. A link to this form and instructions will be sent with your order confirmation.
Customers new to NCOALink or Change of Address Services will want to review the many additional resources located in the Support section of this website. Of particular interest is the NCOALink Requires Text Document.

