SUPPORT. . . .
Welcome to the customer support section of the Peacock Data website. For us it’s the service AFTER the sale that counts! Below are numerous useful documents categorized by service type. Click on the category name to access Processing Acknowledgement Forms (PAFs), informational documents and other support material. There is also a General section with links to our contact page and other important company information.
To view many of these documents you will need Adobe Acrobat Reader version 4.05 or higher installed on your computer. This is a free program downloadable from the Adobe website. Links requiring Acrobat have “PDF” at the end of the title.
Want more support? It is just a click away—explore additional resources located at Blog@PeacockData. You can also follow us via Twitter, Facebook and RSS Feed.
NCOALink Processing Acknowledgment Form – PDF
NCOALink Required Text Document – PDF
A Guide to NCOALink Processing Acknowledgment Forms (USPS) – PDF
NAICS/SIC Codes – PDF
NCOALink User Technical Manual (USPS) – PDF
NCOALink Frequently Asked Questions (FAQ)
XCOA Output Layout & Data Definitions
XCOA Processing Acknowledgment Form – PDF
Simple Input Requirements
Best Practices in Address Quality (USPS) – PDF
BLOG – No Saturday Mail Delivery Inches Closer
DSF2 Output Layout & Data Definitions
DSF2 Processing Acknowledgment Form – PDF
NAICS/SIC Codes – PDF
DSF2 Information Document – PDF
Do-Not-Mail Coding Output Layout & Data Definitions
Jail/Prison Coding Output Layout & Data Definitions
Simple Input Requirements
Best Practices in Address Quality (USPS) – PDF
BLOG – CASS vs. DSF2
BLOG – No Saturday Mail Delivery Inches Closer
Residential Telephone Verify Output Layout & Data Definitions
Residential Telephone Append & Verify Output Layout & Data Definitions
Residential Reverse Telephone Append Output Layout & Data Definitions
Premium Residential Telephone Append Output Layout & Data Definitions
Premium Residential Telephone Verify Output Layout & Data Definitions
Premium Residential Telephone Append & Verify Output Layout & Data Definitions
Premium Residential Reverse Telephone Append Output Layout & Data Definitions
Telephone Services Processing Acknowledgement Form – PDF
Business Telephone Append Output Layout & Data Definitions
Business Telephone Verify Output Layout & Data Definitions
Business Telephone Append & Verify Output Layout & Data Definitions
Business Reverse Telephone Append Output Layout & Data Definitions
Area Code Update & Correction Output Layout & Data Definitions
DNC Output Layout & Data Definitions
DNC Paperwork Requirements
DNC Processing Acknowledgement Form – PDF
Simple Input Requirements
Complying with the Telemarketing Sales Rule (FTC) – PDF
BLOG – Be Kind—Don’t Pollute Telephone Fields
Deceased Coding Output Layout & Data Definitions
Deceased Coding Processing Acknowledgement Form – PDF
Name Parsing Output Layout & Data Definitions
Address Parsing Output Layout & Data Definitions
Telephone Formatting Output Layout & Data Definitions
GeoCoding Output Layout & Data Definitions
Radius Processing Output Layout & Data Definitions
Census Data Append List
Census Data Append Output Layout & Data Definitions
Simple Input Requirements
Canadian Change of Address (CCOA) Output Layout & Data Definitions
Canadian Change of Address (CCOA) Processing Acknowledgement Form (Schedule A) – PDF
Simple Input Requirements
Address Accuracy Program Customer Guide (Canadian Post) – PDF
Addressed Admail Customer Guide (Canadian Post) – PDF
Canadian Addressing Guide (Canadian Post) – PDF
Incentive Lettermail Customer Guide (Canadian Post) – PDF
Publications Mail Customer Guide (Canadian Post) – PDF
Canadian Residential Telephone Append Output Layout & Data Definitions