1. What information we collect and opting out
This website has no “cookie” technology other than as needed to enhance operation. Your information is collected during registration for service and product purchases, during customer service correspondence, during the voluntary completion of online forms, and during other interaction with our website and company representatives. This information includes, but is not limited to your name, email address, telephone number, mailing address, credit card information, banking information, and the data processing services and products you purchase or request information about. Google Analytics and web logs are used to collect anonymous information about how users navigate our website; website users can opt-out of the collection of information by Google Analytics by installing a browser add-on provided by Google.
2. How we keep your information safe
Personal information is encrypted and transactions use layered authentication and secure socket layer (SSL) technology. Stored information is kept securely on-site behind anti-virus protection, firewalls to block unauthorized access by individuals and networks, and a strong Information Security Policy approved by our Board of Directors. While we use industry-standard precautions to keep the information collected secure, we are not responsible for breaches of security.
3. Who may receive your information
We will not sell, lease, rent, or give away any personal information you submit at our website or provide during customer service correspondence except in compliance with a law enforcement agency.
4. What we do with your information
We use your information to store user preferences; to help us maintain security and verify details while users navigate from webpage to webpage; and to collect and compile anonymous aggregated information for statistical and evaluation purposes to help us understand how users utilize the website, help us improve the structure of our website, and help us improve our services and products.
5. How long we keep your information
Your personal information is kept in our records only as long as it is necessary to provide services, products, and support to our customers.
6. A few words about spam
At no time will we spam our customers. Purchases of products and services, and those who otherwise opt in by subscribing through our website, will receive a limited and reasonable amount of information provided by means of email, faxes, mail, telephone calls, and other methods; however, at any time you may decline to receive any further communication from us. Email announcements have links at the bottom where you can unsubscribe from this service or limit the information you receive from us.
7. Rights under the GDPR
We are compliant with the General Data Protection Regulation (GDPR). Affected EEA individuals have the right to access their personal information, have it erased, have it corrected, or object to or restrict its processing. If you would like to make such a request, please contact us and we will respond within thirty (30) days. Note that we will need to verify that the individual is inquiring about his/her own information before we can assist with the request. EU individuals also have the right to lodge a complaint with the supervisory authority.